Sweden Orders & Shipping
Our products are shipped within 1-3 Days using the following carriers: Postnord or DHL.
Please allow 2-5 business days for deliveries in Sweden.
International Orders & Shipping
Our products are shipped within 1-3 Days using the following carriers: DHL
Please allow 1-2 weeks for delivery
Payment of additional duties and taxes may be required before your order is released from customs, depending on the delivery address.
For the package which was not picked up a penalty of 99 kr will follow.
To return your product, you should mail us at support@silkzi.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 699 kr, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
